Launch: Mayor of Milan visiting
Credits
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Amici In Viaggio

Children's Hospital Wayfinding Experience 

Niguarda Hospital of Milan

Team project realised for the Niguarda Hospital of Milan.

The project is currently running at the Niguarda's children ward and has been financed by the city of Milan, the region

of Lombardia and The Pirelli Foundation.

The system has been launched on 2015, December, 23 with the presence of the Mayor of Milan, Giuliano Pisapia.

 

THE IDEA

Making the kids staying at the hospital
warmer and less scaring, narrating about a friendship between four animal as a way to welcome others and go beyond differences.

 

Play the videos on the left and take a look at the project and watch the TV report of the launch day.

 

 

MAIN RESPONSIBILITIES

Skills_edited

Graphic

Design

Writing,

Copywriting,

Content

Storytelling

Concept

& Developing

Wall Story
Merchandising

«This is a true gem that makes Milan and Italy proud. 

It's heart-warming, it makes the people come together

and gives joy to who's suffering, kids and parents»

-Giuliano Pisapia, (Former) Mayor of Milan

Developed a storytelling around four different animals, picked up from various natural habitats, creating a personality for each of them.

Writing of four stories about the adventures of the animals altogether, their friendship and their attempt to spent time together overcoming their differences.

Designed visuals and content for a gadget kit, including a branded customized map of the area.

PROJECT DEVELOPING

The goal was to build a strong storytelling to create a recognisable and branded wayfinding experience.

 

A team of 30 people redesigned the entire area and the customers experience (kids, parents and guests) using creative signage, building characters and stories, and designing maps, gadgets, wall illustrations and interactive solutions.


Each animal and its natural environment

was assigned to an area of the ward and each story was reproduced on different scenes portrayed on the walls.

The animals adventures continued on welcome kits, maps, journals, and gadgets.

Hospital Entrance Wall
Hospital Entrance Wall
Credits
Welcome Totem
Welcome Totem
Map
Interactive Welcome Wall
Interactive Welcome Wall
Interactive Welcome Wall
Interactive Welcome Wall
Interactive Welcome Wall
Interactive Welcome Wall
Interactive Welcome Wall
Floor Interactive Signage
Interactive Welcome Wall
Interactive Welcome Wall

«Enjoyable animals welcome the kids to make them feel

not like patients, but more like travellers»

-TV News Report

Pediatry Ward Reception Area
Pediatry Ward Reception Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Giraffe Signage
Giraffe Signage
Giraffe Signage
Giraffe Signage
Giraffe Signage
Pediatry Ward Reception Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Pediatry Ward Waiting Area
Giraffe Totem
Giraffe Story - Savannah
Penguin Totem
Penguin Introduction
Penguin Introduction
Penguin Story - North Pole
Penguin Story - North Pole
Penguin Story - North Pole
Sea Horse Totem
Sea Horse Introduction
Sea Horse Story - Under The Sea
Sea Horse Story - Under The Sea
Elephant Totem
Elephant Story - Jungle
Elephant Story - Jungle
Floor Signage